Privacy Policy
Last Updated: October 2025
This Privacy Policy explains how Ohey (“we,” “our,” or “us”) collects, uses, and protects your information when you use our website, mobile app, or related services (collectively, the “Services”).
1. Information We Collect
We collect the following types of data:
Personal Information:
-
Name, email address, language preferences, and profile settings.
Usage Data:
-
Chat logs, interaction history, learning progress, and analytics.
Payment Data:
-
Processed securely by third-party providers (e.g., Stripe, Apple, Google).
We do not store or have access to full credit card details.
2. How We Use Your Information
We use the information to:
-
Operate, personalize, and improve the Services.
-
Deliver tailored AI interactions and learning content.
-
Communicate product updates, promotions, or learning insights.
-
Ensure platform safety and prevent misuse.
3. AI Conversations and Data Use
Your conversations with Ohey’s AI may be stored temporarily or anonymously analyzed to improve model accuracy and user experience.
We never sell personal chat data to third parties or use it for targeted advertising.
4. Information Sharing
We may share limited data with:
-
Service providers (e.g., analytics, hosting, or support vendors).
-
Legal authorities, if required to comply with applicable laws or protect safety.
We do not sell or rent your personal information.
5. Cookies and Analytics
We use cookies and analytics tools to enhance user experience and understand platform performance.
You may disable cookies in your browser, but certain features may not function properly.
6. Your Rights
Depending on your region (e.g., under GDPR or CCPA), you may:
-
Request access, correction, or deletion of your data.
-
Withdraw consent or object to processing.
-
Request a portable copy of your personal information.
To exercise these rights, email us at team@ohey.app.
7. Data Retention and Security
We retain data only as long as needed for the purposes described above.
We use encryption, secure databases, and restricted access to protect your information — but no system is 100% secure.
8. International Data Transfers
Your data may be processed on servers located outside your country, including in the United States.
By using Ohey, you consent to these data transfers.
9. Children’s Privacy
Ohey is not directed to children under 13.
If we learn we have collected personal data from a minor without consent, we will delete it immediately.
10. Policy Updates
We may update this Privacy Policy periodically. The latest version will always be available on this page, with an updated “Last Updated” date.
11. Contact Us
If you have questions or concerns about privacy, contact us:
📧 team@ohey.app
